Frequently Asked Questions

  1. What is this lawsuit about?

    In the lawsuit, Plaintiff claims that when certain automobiles sustain damage to their structural systems and bodies, they cannot be fully repaired to their pre-accident condition, causing the vehicles to suffer a loss in value called “diminished value.” Plaintiff alleges that TRAVELERS failed to pay or pay adequately for this type of loss under its Washington insurance policies’ UIM PD coverage, and that such an alleged failure to pay is a breach of TRAVELERS’ automobile insurance contracts and was an unfair business practice. TRAVELERS denies that it did anything wrong, and contends that it paid the full and appropriate amounts for diminished value, where applicable, as part of its regular claim adjusting process.

    The class action suit has been pending since February 23, 2015. It has now been resolved for up to $760,000. If the Settlement is approved, you may be eligible for benefits that will be provided as part of the proposed Settlement. This website explains the lawsuit, the Settlement, your legal rights, what benefits are available, who is eligible for them, and how to get them. If you wish to receive money from or comment upon, including stating any objection to the Settlement, you must do so following the procedures described on this website. If you do nothing, you will not receive be any money but will bound by the Settlement terms and any final judgment.

    The Court in charge of the case is in the United States District Court, Western District of Washington at Tacoma, and the case is known as Dawsey v. The Travelers Indemnity Company, Case No. 15-cv-05188-RBL. The person who brought this suit is called the Plaintiff.

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  2. Why is this a class action?

    In a class action, one or more people, called "Class Representatives", sue on behalf of people who have similar claims. All of these people are part of a “Class.” One court resolves the issues for all Class Members, except for those who have previously excluded themselves from the Class. United States District Court Judge Ronald B. Leighton is presiding over this class action.

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  3. Why is there a settlement?

    After this matter was filed, and a schedule set, both sides agreed to a settlement, which, if approved, brings the litigation to an end. That way, Plaintiff and TRAVELERS avoid the cost, delay, and uncertainty of moving forward in litigation to trial and possible appeals, and the Class Members may get payments. The Class Representative and his attorneys think the Settlement is best for the Class Members.

    You may be eligible to receive money from the Settlement if you are a Class Member and submit a Valid Claim Form.

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  4. How do I know if I am part of the Settlement?

    You are a member of the Class if TRAVELERS paid to have your insured vehicle repaired under the UIM PD provision of a TRAVELERS personal or commercial lines auto insurance policy issued in Washington; and

    1. The repair estimate on your vehicle (including any supplements) totaled at least $1,000; and
    2. Your vehicle was no more than six years old (model year plus five years) and had less than 90,000 miles on it at the time of the accident; and
    3. Your vehicle suffered structural (frame) damage and/or deformed sheet metal and/or required body or paint work.

    You are not a part of the Class if, at the time of your accident:

    1. Your vehicle was leased; or
    2. Your vehicle was declared a total loss; or
    3. You are currently employed by TRAVELERS; or
    4. Your covered accident was before February 23, 2009.

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  5. How much might my payment be?

    Each Class Member who submits a Valid Claim Form will receive a payment that will depend on his or her vehicle repair costs. Here’s how it works. Each Class Member is entitled to request a payment. For Class Members who qualify for a payment, that payment will be calculated as the individual Class Member’s repair cost times the portion of the Settlement paid to Class Members (i.e., $760,000 minus attorneys’ fees and costs and incentive payments to the Class Representative) divided by the aggregate value of all Class Members’ repair costs. Not everyone who receives a Notice will be eligible for payment. The average payment for qualified Class Members will likely be in the range of several hundred dollars per Class Member, depending on how much, if any, payment for diminished value the Claimant has already received. You can only receive your share of the Settlement if you submit a Valid Claim Form by November 27, 2017.

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  6. How can I receive a payment?

    To qualify for payment, you must be an eligible Class Member (see FAQ 4) and submit a Valid Claim Form. Read the instructions carefully and, if you wish to make a Claim, fill out the Claim Form, sign it, and submit it online or by mail postmarked by November 27, 2017. If you had two (or more) qualifying accidents, you will receive a Claim Form for each, and will, if you wish to assert a Claim for each, need to submit a Claim Form for each qualifying accident.

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  7. When would I get my payment?

    The Court will hold a hearing on October 13, 2017, to decide whether to approve the Settlement. If the Court approves the Settlement, and there are no appeals, we estimate that checks will be mailed beginning around February 2018. You will get your payment after all appeals have been concluded and the Settlement is approved with no further appeals possible.

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  8. What am I giving up to participate in this Settlement?

    If you do not exclude yourself from this Settlement, you will, whether or not you make a Claim, be deemed to have given a Release to TRAVELERS. For the complete terms of the Release, please review the Settlement Agreement and Final Approval Order.

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  9. What do I do to be excluded?

    If you exclude yourself from the Class by “opting out,” you won’t get any money or benefits from this Settlement. However, you will retain any right you currently have to make your own Claim against TRAVELERS.

    To ask to be excluded, you must send a signed letter, stating that you want to be excluded from DAWSEY v. TRAVELERS. Be sure to include your name and address, and sign the letter. You must mail your Exclusion Request postmarked by September 5, 2017, to:

    Dawsey v. Travelers Exclusions
    P.O. Box 3058
    Portland, OR 97208-3058

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  10. Do I have a lawyer in this case?

    The Court has decided that the attorneys bringing this suit are qualified to represent you and all Class Members. Together these lawyers are called “Class Counsel.” They are experienced in handling similar cases against other insurers. Class Counsel appointed by the Court are Scott P. Nealey and Stephen M. Hansen. They can be reached to answer any questions you may have at 415-231-5311 or 253-302-5955.

    Your lawyers’ fees and costs will be determined by the Court and subtracted from the Settlement. Other than that, you will not be charged for these lawyers’ work in securing the Settlement benefits for you and the other Class Members. You owe nothing if you participate in the Settlement. If you want to be represented by your own lawyer, you may hire one at your own expense.

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  11. How will the lawyers be paid?

    Class Counsel will ask the Court for an award of their attorneys’ fees up to 26.25% of the common fund, together with reimbursement of their costs according to the terms of the Stipulation of Settlement. Since even before filing this lawsuit, Class Counsel have worked continuously on this case, but have not received any money for that work. The attorneys’ fees and costs, as awarded by the Court, shall be paid from the $760,000 available to the Class Members in this Settlement. In addition, Class Counsel will apply to the Court for a service award of $7,500 for Daniel Dawsey. This service award is being requested in recognition of the time, effort, and risk incurred by the Class Representative in securing this Settlement for you and the other Class Members.

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  12. If I want to, how can I tell the Court that I like or don’t like the Settlement?

    If you’re a Class Member, and you do not exclude yourself, you can – but need not - comment on or object to the Settlement. You can give reasons why you think the Court should or should not approve it. The Court will consider your views. To be effective, a notice of intent to object to the Settlement must:

    1. Contain a heading that includes the name of the case and case number;
    2. Provide the name, address, telephone number, and signature of the Class Member filing the objection;
    3. Be filed with the Clerk of the Court not later than thirty days (30) before the Final Settlement Hearing;
    4. Be served on Class Counsel and counsel for the Defendant at the addresses below by first-class mail, postmarked no later than September 5, 2017; and
    5. Contain the name, address, bar number, and telephone number of the objecting Class Member's counsel, if represented by an attorney.

    If you are represented by an attorney, you must comply with all applicable laws and rules for filing pleadings and documents in the Court; and state whether you intend to appear at the Final Settlement Hearing, either in person or through counsel.

    In addition to the foregoing, a notice of intent to object must contain the following information, if you or your attorney requests permission to speak at the Final Settlement Hearing: (1) a detailed statement of the specific legal and factual basis for each and every objection; and (2) a detailed description of any and all evidence you may offer at the Final Settlement Hearing, including photocopies of any and all exhibits that you may introduce at the Final Settlement Hearing.

    Class Counsel: Counsel for TRAVELERS:
    Mr. Stephen M. Hansen
    1821 Dock Street #103
    Tacoma, WA 98402
    Mr. Mark L. Hanover
    Dentons US LLP
    233 South Wacker Drive
    Suite 5900
    Chicago, IL 60606-6361

    Any comments or objections that do not comply with the above or are not timely served on both counsels will not be considered by the Court.

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  13. When and where will the Court decide whether to approve the Settlement?

    The Court will hold a Final Settlement Hearing at 1:30 p.m. on October 13, 2017 in Courtroom B of the United States District Court, Western District of Washington, at Tacoma, 1717 Pacific Ave, Tacoma, WA 98402. At this hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate. If there are objections, the Court will consider them. Judge Leighton will, if the requisite notice of intent to appear and speak is filed, listen to anyone at the hearing who asks to speak, and if objections were timely served, he will consider them. The Court will also decide how much will be paid to Class Counsel and the Class Representative. The Final Settlement Hearing may be postponed without further notice to the Class.

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  14. Do I have to come to the hearing?

    No. Counsel will answer questions Judge Leighton may have. But you are welcome to come at your own expense. If you send a comment (including an objection), you don’t have to come to Court to talk about it. As long as you mail it on time, the Court will consider it. You may also pay your own lawyer to attend, but it’s not necessary.

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  15. May I speak at the hearing?

    You may ask the Court for permission to speak at the Final Settlement Hearing. To do so, you must send a letter to both lawyers listed in FAQ 12, above, saying that it is your "Notice of Intention to Appear at the Final Settlement Hearing in DAWSEY v. TRAVELERS." You must include your name, address, telephone number, and signature. Your Notice of Intention to Appear must be postmarked by September 5, 2017. You cannot speak at the hearing if you previously opted out of the Class, because the case no longer affects you.

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  16. What happens if I do nothing at all?

    If you do nothing, you will get no money from this Settlement, but will still be deemed to have given the Release set forth in FAQ 8 above. To receive a payment, you must submit a Claim Form.

    Please do not call the Court, the Court clerk’s office, TRAVELERS, or its lawyers to inquire about this Settlement. They will be unable to help you.

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NOTICE: This website provides a summary of the Settlement and is provided for informational purposes only. In the event of any discrepancy between the text of this website and the original text upon which it is based, the text of the original document shall prevail.

Important Dates

  • April 27, 2017
    Preliminary Approval Granted
  • September 5, 2017
    Deadline to request exclusion ("opt-out") from the Settlement
  • September 5, 2017
    Deadline to object to the Settlement
  • October 13, 2017
    Final Settlement Hearing
  • November 27, 2017
    Claim Filing Deadline